Terms and Conditions

Terms and Conditions:


Payments –

Bags by Jane uses Paypal to ensure secure payments.

I can also send Paypal invoices to you on orders taken via Facebook, Telephone or Email if you prefer.

Customised Orders

Full payment is required before a commission can be undertaken.

Postage and Delivery

Postage is payable and will be added to your order at time of purchase.

I use Royal Mail Second Class signed for and will always obtain a proof of postage.  Other methods of postage can be used for more urgent deliveries at an additional cost.

Orders will be dispatched within 3-5 working days.

Packaging –

All items will be packaged in clean and suitable packaging, depending on the item.

Returns –

If you are not happy with your purchase then please contact me within 14 days of your order being sent.  I will arrange a refund (less postage) or exchange (less postage) provided the returned item has been received back in a clean and sale-able condition and that there is no sign of usage or wear and tear.

Buyers are responsible for any return postage costs.

Returns address 

Arts Central

18-20 Burners Lane, Kiln Farm

Milton Keynes

MK11 3HB

Commission Returns

Items that have been made on a commission basis are non-refundable/ non-exchangeable and non-returnable.

Feedback –

I am always keen to get your feedback on items purchased and if it brought some happiness to the recipient.

Please take a moment to get in touch with your feedback.